Who is D2magic.com?
d2magic.com is a professional provider of diablo 2 items and services. Since our launch in 2005, we are entitled to maximize your Diablo2 experience. Whether you are looking for game items or power leveling, d2magic provide these services at competitive prices while maintaining highest standards.
D2magic strives to offer the fastest and most reliable service on the web for all your gaming needs. Feel free to contact us 24 hours a day, live chat and email. Our Customer service reps are standing by, waiting to help enhance your gaming pleasure!
Do I need an account in order to place an order?
To place an order, you must have an account with us. If you are a new customer, use the "Create an account" link on the right of you screen. You will receive a confirmation email after registration. If you are a return customer, just login and place order.
How long does it take to finish my order?
For most games we can deliver in 10 minutes. In some cases we need a little longer time depends on customer order volume and stock situation. Please keep in mind It is ours best interest to finish any order ASAP.
What forms of payment does D2magic.com accept?
- Paypal (including credit card and eCheck)
- Check and Money order (available soon)
eCheck works just like writing a normal check, except that it is electronically. A pending eCheck takes a few days to clear while Paypal verifing if the funds are available within the senders bank account. Once the eCheck has been cleared, the money is transferred to D2magic's account and then delivery can be made immediately thereafter.
Why do I need get called? What is the verification process?
To ensure customer service quality, as well as to protect the gaming community, we randomly select orders to be further verified. If you are the first time customer, your chance to be selected is relatively high. Please make sure to use your home phone number to register your account.
We do apply several industry leading technologies to track and detect fraud. Any found cases will be reported to FBI.
How do you conduct the delivery?
In most case, we will deliver mule accout by email. If you do need in game transfer, please feel free to contact our representitives.
How can I track the status of my order?
You can easily trace your order status by login your account on our website, and follow the link on your right of "order history". Or you can simply contact us via live support and present our agent with your order ID and character name.
Discount, Promotion and Coupon?
To show our appreciation to our loyal customers, we do run promotions periodically. We have discount levels depends on customers previous order record. In order for you to receive those discounts, make sure to register and account with us and stick to it.
Do you do price match?
We are trying our best to be the top tier provider. Our price is one of our leading advantage among the players. If you do find a better price, please feel free to contact us, and we will try our best to match the price.